Shipping & Returns Policy

At Restoration Peptide Research, we make every effort to process and ship orders accurately and efficiently. This policy provides information about how orders are processed, shipped, delivered, and handled in the event of damage, loss, or other shipping-related issues.

Order Processing

Orders are processed during regular business days. Processing times may vary depending on order volume, product availability, holidays, or other circumstances.

Once your order has been shipped, you will receive tracking information when available.

Shipping & Delivery

Shipping options and applicable shipping charges are presented during checkout. Delivery times may vary depending on the shipping method, destination, carrier delays, weather, holidays, and other circumstances outside our control.

Tracking information should be used to monitor the status of your shipment.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect or incomplete shipment, please contact us as soon as possible with your order number and relevant details. We may request photographs or other information to evaluate the issue.

Returns & Exchanges

Due to the nature of our research materials, returns and exchanges may be restricted. Please review the applicable product and order terms before completing your purchase.

Any approved return or replacement will be handled in accordance with Restoration Peptide Research’s policies and applicable requirements.

Research Use Only

All products sold by Restoration Peptide Research are intended strictly for laboratory and scientific research purposes only. They are not intended for human or veterinary consumption, administration, diagnosis, treatment, or prevention of any disease or medical condition.

Customers are responsible for ensuring that their purchase, possession, handling, and use of research materials comply with all applicable laws, regulations, and institutional requirements.

Note: Trevor still needs to confirm the exact processing time, carriers, return window, refund rules, and damaged-package procedure before these are published as definitive company policy. I would not invent those details just to make the page look finished.